Nabto - Nabto Edge outage – Incident details

All systems operational

Nabto Edge outage

Resolved
Partial outage
Started 2 months agoLasted 10 minutes

Affected

Nabto Edge Basestation SaaS

Operational from 12:42 PM to 12:42 PM, Partial outage from 12:42 PM to 12:52 PM, Operational from 12:52 PM to 12:52 PM

Updates
  • Postmortem
    UTC
    Postmortem

    A Nabto Edge Basestation update triggered a latent failure mode under high concurrent connection load, causing affected Basestations in the EU region to restart. The update was rolled back shortly after the issue was identified. As devices reconnected en masse following the restart, backend services experienced sustained elevated load, which extended the time to fully restored normal operation.

  • Resolved
    UTC
    Resolved
    Nabto Edge is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating

    Automatic tests of Nabto Edge failed, some features may experience problems. This incident was created by an automated monitoring service.